Keurig Quenches Thirst for Data Governance Operating Model

We are very proud to announce that Keurig Green Mountain's data governance success story has been featured in the SAPinsider Magazine. SAPinsider Magazine is read by over 250,000 subscribers and is a premiere source of information, strategic guidance, and road tested advice on SAP products and services.

Let me be the first one to admit – I love the convenience, quality, and variety that Keurig’s single-serve coffee machines provide (we have one in our office). Anyone who has ever tried a Keurig machine should not be surprised to find that the company has significantly disrupted the coffee market. According to the National Coffee Association, only 6% of all coffee consumed in the US came from a Keurig Green Mountain single-serve K-Cup pod four years ago. Now more than 25% consumed comes from a K-Cup. Keurig has grown to over 80 brands, 600 product varieties, 6,600 employees and $4.7 billion in revenue. 

As the company grows exponentially, so does the vast amount of data they collect. In 2013, Keurig had outgrown its legacy ERP system and decided to migrate to SAP ERP which required clean, accurate data. However, they recognized that without well-defined processes and standards for data maintenance across the organization, the data would quickly become dirty again – thus wasting time, effort and money.

DATUM’s goal was to help Keurig establish a scalable and repeatable data governance operating model that would allow them to continue to grow and expand globally. We started off by confirming Keurig’s strategic direction around data governance and validating their business vision. We were then able to take these insights and align new business processes within a data governance framework.  Next, a Master Data Management organization was created to ensure a centralized team had the oversight of all master data. This team would be able to build processes, document rules, and develop standards that support the overall business needs.

DATUM’s data governance software platform, Information Value Management®, was instrumental in tying together the data governance operating model to the actual ERP migration. This will allow Keurig to keep their data clean, organized, and as efficient as possible – long after the migration and far into the future.

This was a very exciting journey for us and we are very happy to see how successful their data governance program has become. We look forward to watching Keurig scale and expand in the years ahead!

To learn more about Keurig’s data governance project, you can view the full case study below:

Keurig Case Study